How To Add Follow Up Questions On Squarespace Forms
Want to make your Squarespace forms more engaging and get exactly the info you need? Adding follow-up questions, also known as conditional logic, is the way to go! It's like having a form that can think and adapt based on the user's answers.
Why bother with follow-up questions? Well, they help you:
Collect specific information efficiently.
Improve the user experience by only asking questions that are relevant to them.
Save time and reduce the chances of people abandoning your form.
Understanding Conditional Logic in Squarespace Forms
So, what exactly is conditional logic? Simply put, it means that the questions a user sees next depend on how they answer the current question. It makes your forms interactive and tailored to each user's needs.
You can add follow-up questions to these form field types:
Checkbox
Dropdown
Radio
Survey
Setting up follow-up questions works the same way for all these field types.
How to Add Follow-Up Questions
Let's walk through how to add follow-up questions to your Squarespace forms.
Navigating to Your Form
First, head to the page on your Squarespace website that has the form you want to edit (like your contact page). Then, click "Edit" to enter edit mode.
Adding a Form Block
If you don't already have a form block, no problem! Just add a new block and select "Form."
Accessing Form Field Settings
Now, click the pencil icon on the form block to edit it. Then, click on "Edit Form Fields."
Creating a Checkbox with Follow-Up Questions
Let's start with a checkbox field. Click "Add Field" and choose "Checkbox."
Ask a question like "What service do you need?"
Then, add your options, such as "Website Design" and "Email Marketing."
To add a follow-up question to the "Website Design" option, click "Add Follow-Up Question" next to it.
Setting Up the First Follow-Up Question
Choose the field type for your follow-up question. Let's use a checkbox again.
Ask something like "Do you already have a website?"
Add options like "Yes" and "No."
FYI: You can use any form field type as a follow-up question!
Adding Multiple Follow-Up Questions
You can even add more than one follow-up question!
Let's say someone answers "Yes" to "Do you already have a website?" You might want to ask, "If yes, what is your URL?"
Use a "Text" field for the URL input.
Testing the Follow-Up Questions
Exit the edit mode and view your form live.
Select "Website Design" and see your follow-up questions appear!
Alternative Field Types: Dropdown Follow-Up Example
Let's see how to do this with a dropdown field.
Creating a Dropdown Field
Add a new "Dropdown" field to your form.
Ask a question like "How did you hear about me?"
Add options like "Instagram," "Search Engine," and "Referral."
Adding a Follow-Up Question to the Dropdown
Add a follow-up question to the "Referral" option.
Ask "Who referred you so I can thank them?"
Use a "Text" field for the person's name.
Testing the Dropdown Follow-Up
Test it out! Select "Referral" and see the follow-up question pop up.
Tips and Considerations
You can add follow-up questions to multiple options within the same field.
The available field types for follow-up questions are Checkbox, Dropdown, Radio, and Survey.
Feel free to use different field types for your follow-up questions.
Conclusion
Adding follow-up questions to your Squarespace forms is a simple way to get better data and improve the user experience. By using conditional logic, you can create forms that are smarter, more engaging, and tailored to your specific needs.